Who are Lort Smith?
Lort Smith are an animal hospital charity based in North Melbourne. They provide discounted animal health services for those with lesser means, adopt out animals for people who can no longer care for their pets and deliver a pet therapy program for people in complex, traumatic or isolated situations.
Why do they exist?
They “want to preserve the human-animal bond by keeping people and pets together.” They are committed to caring for animals and recognise the important role that animals play in providing companionship to people.
What do they do?
They run the following programs:
- Hospital: provide veterinary care irrespective of a person’s circumstance.
- Adoption Centre: provide rehabilitation, welfare and a new home for animals.
- Community Outreach: promote responsible pet ownership.
How do they earn their money?
How do they spend their money?
Should I donate to Lort Smith?
Lort Smith are a legally registered charity with deductible gift recipient status. They describe their strategy in depth and outline a range of strategic goals. They are also clear about their achievements. Finally, they describe how they are governed, by whom they are governed, and they are transparent with their finances.
However, we need to see more to be able to recommend them with confidence. While Lort Smith are very clear about what they are doing and present results in the form of statistics, they do not provide context for these results. Are these the key performance indicators (KPIs) that the organisation monitors its performance against? If so, how do they compare with target goals? It is also unclear if they have an evaluation framework in place that allows them to systematically learn from experience and improve the quality of their services. Finally, it is not clear who comprises the executive team or the positions they hold.
After assessing both the strengths and the weaknesses of Lort Smith, our recommendation is neutral. They demonstrate they are generally trustworthy and somewhat effective, but we need further assurances before being able to recommend them with confidence.
In order to improve our confidence with Lort Smith, we need to see:
- more on their executive team (who are they and what are they responsible for?); and
- how they evaluate the performance of their service areas, and the results of these evaluations.
WANT TO KNOW MORE?
We have investigated the finances, operations and results of Lort Smith and present our evaluation in a report that you can download now. This evaluation shows you how your donation is spent, who is running the organisation and whether there are any potential conflicts of interest. It also examines whether the charity can demonstrate that they are delivering meaningful results. Finally, it contains our recommendations for potential donors and the reasoning behind them.
Download our complete evaluation of Lort Smith below to find out if they're the charity for you.
Find out whether Lort Smith is the charity for you. In this evaluation we describe what this charity does and why, what you should know about them, how your money is spent, who is running the organisation and whether they deliver results. Last of all, we recommend whether you should donate to them based on the findings of our analysis.