Headspace


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Who are Headspace?

headspace deliver “mental health and vocational services to young people in headspace centres, online and in schools”. headspace National, assessed in this document, lead a national network of 100 headspace centres operating across metropolitan, regional and rural areas of Australia.

Note: this is an assessment of Headspace National Youth Mental Health Foundation Ltd. The results may or may not be consistent with the results of organisations that licence the ‘headspace’ brand.

Why do they exist?

headspace want to improve health and mental health outcomes for young people in Australia. The have found that more than 75 percent of mental health disorders begin before the age of 25. They believe that by supporting young people early in life, they are setting them up to get things back on track heading into the future. 

What do they do?

headspace centres help young people access health workers. The centres are designed with input from young people so they don't have the same look or feel as other clinical services.

headspace National is focused on quality assurance and accreditation of headspace centres. headspace National also facilitate the following programs.

  • eheadspace: a youth online and telephone counselling program that provides confidential support seven days a week between 9:00am and 1:00am.
  • headspace School Support: works with schools in Australia to prepare for, respond to, and recover from suicide.
  • Digital Work and Study and Digital eMentoring: an online and phone service for young people aged 15-24 years who need support with their work or study issues.
  • lead agency for four headspace centres and one headspace Youth Early Psychosis Program centre.

How do they earn their money?

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  headspace Annual Report 2016-17

Source: headspace Annual Report 2016-17

 

How do they spend their money?

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  headspace Annual Report 2016-17

Source: headspace Annual Report 2016-17

 

Should I donate to Headspace?

headspace are a legally registered charity with deductible gift recipient status. They demonstrate they are an effective organisation. They describe the problem of youth mental health and their solution in depth, are clear about the results of their programs and show that they actively evaluate their programs. Notably, they demonstrate that they are engaged with, and respond to, their beneficiaries needs, having developed stakeholder reference groups to inform their operations. They are generally transparent with how they are governed and how money is spent. 

However, there are a few steps headspace need to take before we can recommend them with confidence. First of all, it is not clear how/if the board and executive team are remunerated. Secondly, despite having designed a new strategic vision for the upcoming period, it is not clear how this will be used to track the organisation's performance. Finally, headspace do not breakdown the costs of running each of their key program areas, making it difficult to understand where their priorities lie.

After assessing both their strengths and weaknesses, headspace demonstrate they are effective and but only demonstrate basic indicators of trustworthiness. We need further assurances before being able to recommend them with confidence. In order to improve our recommendation for headspace, we need to see:

  • clarity over key management personnel’s remuneration (including non-executive directors) and a description of the individuals and positions that make up their executive team;
  • more on how headspace evaluate their own performance and that of their CEO; and
  • a breakdown of the cost to deliver each key program area.

WANT TO KNOW MORE?

We have investigated the finances, operations and results of Headspace and present our evaluation in a report that you can download now. This evaluation shows you how your donation is spent, who is running the organisation and whether there are any potential conflicts of interest. It also examines whether the charity can demonstrate that they are delivering meaningful results. Finally, it contains our recommendations for potential donors and the reasoning behind them.

Download our complete evaluation of Headspace below to find out if they're the charity for you.


Headspace
50.00

Find out whether Headspace is the charity for you. In this evaluation we describe what this charity does and why, what you should know about them, how your money is spent, who is running the organisation and whether they deliver results. Last of all, we recommend whether you should donate to them based on the findings of our analysis.

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