Asylum Seeker Resource Centre (ASRC)

Who are Asylum Seeker Resource Centre?

Asylum Seeker Resource Centre seek to protect people seeking asylum from persecution and destitution, support their wellbeing and dignity, and empower them to advance their own future. They “provide legal, education and employment services, as well as healthcare, aid and food to more than 4,600 people each year”.

Asylum Seeker Resource Centre deliver services from two sites in Melbourne: Footscray and Dandenong.

Why do they exist?

Asylum Seeker Resource Centre work to “uphold the human rights of all people seeking asylum.” They estimate there are around 40,000 people in Australia with a claim to asylum, and around one third of people seeking asylum reside in Victoria.

What do they do?

The ASRC deliver the following services/programs.

  • Food and goods support: provide free groceries, material support (like public transport and phone credit) and community meals.

  • Legal assistance: run an independent, not-for-profit Community Legal Centre which helps people at all stages of the refugee determination process.

  • Health and support services: provide primary healthcare and casework, counselling and general access to wider ASRC programs.

  • Education: education advisors and volunteers assist with improving English language skills, helping to build self-confidence and encouraging the development of personal and career goals.

  • Empowerment programs: finding opportunities for people seeking asylum to feel a sense of purpose and to have meaningful engagement with the wider community.

  • Employment and training: working with employers and education providers to promote asylum seekers’ access to employment and training.

  • Advocacy and campaigns: creating social and policy change in regards to people seeking asylum.

  • Community engagement: providing programs that aim to mobilise and organise supporters to take action and lead change around the issues faced by people seeking asylum.

  • Social enterprise: catering, cleaning and fresh food businesses whose profits are reinvested back into the centre.

How do they earn their money?

Source: Australian Charities and Not-for-profits Commission

Source: Australian Charities and Not-for-profits Commission


How do they spend their money?

Source: Australian Charities and Not-for-profits Commission

Source: Australian Charities and Not-for-profits Commission


Should I donate to Asylum Seeker Resource Centre?

Asylum Seeker Resource Centre are a legally registered charity with deductible gift recipient status. They clearly describe their mission, their strategy to address it, the programs and services they are undertaking and the key results of their programs. They also describe their board and executive team and are transparent with their finances. Notably, they show that they undertake research to comprehensively understand the policy context for asylum seekers in Australia. 

However, we need to see more on how they are governed and how they evaluate their programs before having complete confidence in Asylum Seeker Resource Centre. It is currently unclear how the Board oversee the charity. What meetings to they attend? What committees do they have in place? It also isn’t clear how/if the board or key management personnel are remunerated. With regards to effectiveness, Asylum Seeker Resource Centre have indicated that they have appointed a Monitoring and Evaluation Manager. However, we were unable to locate any work that demonstrates the outcomes of this appointment. We need to be able to see an evaluation framework or completed evaluation reports to verify Asylum Seeker Resource Centre are genuinely interested in improvement. 

After assessing both their strengths and weaknesses, we have found that Asylum Seeker Resource Centre demonstrate they are somewhat trustworthy and effective, but we need further assurances before being able to recommend them with confidence. In order to improve our recommendation for Asylum Seeker Resource Centre, we need to see:

  • more on how the board oversee the charity (e.g. meetings attended, sub-committees);

  • clarity over key management personnel’s remuneration (including Directors); and

  • evidence of program/service evaluation and/or an evaluation framework.


We have investigated the finances, operations and results of ASRC and present our evaluation in a report that you can download now. This evaluation shows you how your donation is spent, who is running the organisation and whether there are any potential conflicts of interest. It also examines whether the charity can demonstrate that they are delivering meaningful results. Finally, it contains our recommendations for potential donors and the reasoning behind them.

Download our complete evaluation of ASRC below to find out if they're the charity for you.

Asylum Seeker Resource Centre

Find out whether Asylum Seeker Resource Centre is the charity for you. In this evaluation we describe what this charity does and why, what you should know about them, how your money is spent, who is running the organisation and whether they deliver results. Last of all, we recommend whether you should donate to them based on the findings of our analysis.

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